SECURING YOUR COMPUTER SYSTEMS
One of ABC’s highest priorities is to protect your customer data and ABC’s systems against threats. It’s common knowledge that attackers continuously find ways to create new threats and attack methods to gain access to systems and data. As such, ABC continues to improve its security defenses, and some of these upcoming security improvements will affect how you will be able to access ABC’s systems.
Old, outdated and unsupported internet browsers and operating systems have known security flaws in them which attackers will use to easily gain access into computer systems. Attackers know these vendors have stopped making security updates for those legacy applications, so there’s nothing stopping them from taking advantage of these security vulnerabilities.
To help secure your computer systems, ABC is asking you to upgrade your internet browsers as quickly as possible on all your devices as follows:
ABC is already proactively helping customers upgrade their computers that may be running outdated or unsupported operating systems. If you are currently using a computer that is running Windows XP or Vista, you will need to replace it. Our recommendation is upgrading your computer to Windows 7. If you are unsure or need assistance, please contact your Account Executive for additional information.
PROTECTING YOUR BUSINESS AND PROFITS
The major credit card brands, such as Visa, MasterCard and American Express, are aware of the need to protect valuable credit card data and have made the security of credit card data a high priority.
One of the more recent changes Visa has made is to require its merchants to comply with the Payment Card Industry Data Security Standard (PCI DSS) to protect credit card data. Effective January 31, 2017, you and other small merchants must begin reporting your compliance with the PCI DSS each year in order to avoid a potential fine.
To help you with the PCI compliance reporting process, ABC has partnered with Trustwave (a PCI assessor company approved by the PCI Security Standards Council) to help you evaluate the security controls in your business environment and assist you with answering the questions contained in the PCI DSS Self-Assessment Questionnaire (SAQ).
Trustwave’s trained personnel will help you with your PCI compliance questions and the reporting process via their TrustKeeper portal. The TrustKeeper portal will be your source for:
ABC will set up your merchant account with Trustwave and you will receive a TrustKeeper registration email that gives you detailed instructions on registering. If you have any questions about PCI or need additional assistance with the TrustKeeper system, Trustwave personnel are available 24x7x365 via phone at 1-877-815-3414 or email firstname.lastname@example.org. Please be sure to have your merchant ID readily available.