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June 3, 2014
Customers Front and Center

Customers, Front and Center

By: Hope Osborn Creating Customer Experience vs. Selling Customer Service The fitness club market is overwhelmed with selection for the fitness-minded, from the abundance of health clubs to the variety of services. Clients have their pick of hours, locations, types of classes and equipment, cost, and availability of […]
June 3, 2014
Exercise from the Feet Up

Exercise from the Feet Up

By: Hope Osborn A brisk jog or vigorous H.I.I.T. class is routine. Healthy practices, preventing injury, are also your routine. But something isn’t right. You feel tension or pain in your back or knee or foot. Before heading to the physical therapist, consider this. Consider your foundation—your workout […]