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Monitor Who Is Viewing Your Information in DataTrak

By: James Anderson Internal Training Department The Report Statistics feature is an excellent way to monitor who is viewing your information in DataTrak. With Report Statistics you can see which reports have been run, when and by whom. Report Statistics can be found in DataTrak under Menu beneath the Reports column. When viewing report statistics,… Continue reading Monitor Who Is Viewing Your Information in DataTrak

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Common Mistakes Made By Inexperienced Health Club Sales Staff

By: Jim Thomas Fitness Management & Consulting In working with health clubs across the country, we have found many facilities with new or inexperienced salespeople. Or front desk staff doing the selling. Health club owners continually ask how to get these new sales people to be more effective in selling memberships. They often ask, “Why… Continue reading Common Mistakes Made By Inexperienced Health Club Sales Staff

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What If Your Gym Memberships Were Free

By: Kelly Sweeney Club Apps What if your gym memberships were FREE? What would your closing percentages be? Would your members ever leave? Today the growing trend for health clubs is to create a value in their membership that is greater than just the use of the club. One of easiest and most lucrative ways… Continue reading What If Your Gym Memberships Were Free

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Get A Clearer Picture of Your Monthly Processing Fees

By: Ashley Hiatt Internal Training Department Have you noticed the update to the Monthly Billing Statement report located on the Billing Tab in the Club Reporting System? With new links in the deductions section for Credit Card Pass Thru and ABC Processing Fees, you are now able to get a clearer picture of your monthly… Continue reading Get A Clearer Picture of Your Monthly Processing Fees

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3 Sure Fire Tips To Make Your Gym Members Happier

The competitive world of fitness center management is one that calls for creativity and innovation. Not only do you have to offer the latest fitness classes and provide top-notch equipment and training methods, but to stay ahead of the competition, you have to continually find new ways to make your members happy. If you’re unsure… Continue reading 3 Sure Fire Tips To Make Your Gym Members Happier