member retention

July 16, 2014
Using Endorphins to Retain Members

Using Endorphins to Retain Members

By: Lacey Thacker Endorphins, the wonder behind the infamous and oft praised “runner’s high,” are a fascinating component in brain chemistry. This chemical is released during physical activity, and upon release, they bind to receptors in the brain and cause an almost immediate decrease of any pain sensations. […]
August 13, 2012
The A-B-Cs of Prospects - Membership and Membership Retention

The A-B-Cs of Prospects – Membership and Membership Retention

By: Customer Won Contrary to popular belief, some changes don’t have to be painful! As an example, the conversion from paper based sales systems to electronic systems is one of the strongest trends in club management today because it works! Electronic information provides easier prospect tracking, better sales […]
July 25, 2012
How Health Club Management Software Can Make Reporting & Operations Less Painful

How Health Club Management Software Can Make Reporting & Operations Less Painful

Your locker rooms are sanitized and your towels are stocked. Your newest employee’s attendance record is perfect. And your quarterly membership reports are being generated easily and automatically. Did you pause – even for a moment – when thinking about whether the statements above describe your health club? […]