We are proud to be the preferred vendor for ABC Financial Services for bad debt collection. It’s been nearly two years since Seas and Associates started reinstating health club members and collecting on promises of payment for health club owners. We have been learning, changing and evolving as each month goes by. We have upgraded our software, improved our letters to reinforce our mission of reinstating members and ramped up our QA process to help ensure that you and your members are receiving the service promised.
We are pleased that our member reinstatement program has had a positive impact and continues to increase each month! Of course, this is the time of year that people are really thinking about fitness or considering a new commitment to it. What better time for them to make good on an old debt and restart their fitness journey!
We know the majority of clubs that do not use a third party collection company have made that choice simply due to how their members may be treated. We have received a lot of feedback from our customers telling us that our business model, a dignified and respectful approach, is working. They have not received complaints from members regarding their collection experience, but have received more revenue and reinstated members.
If you are not currently using a third party collection company, you may be the only business in your community that allows people to walk out on their commitment without even making an attempt to get them to pay.
If you would like to hear what is different about Seas and Associates from other collection companies you have used or heard about, please contact me at:
Director of Customer Relations