Automated Member Communication Service – Stay Connected, Retain Members
In this day and age, people are constantly on the go. Work, commutes, children, obligations and more can weigh on a person’s mind constantly. Sometimes they may even forget about their gym or club memberships. At ABC Financial, we want to help you and your club make sure that does not happen with the help of our automated member communication service.
The automated member communication service is one of our great membership retention services because it helps your club avoid delinquencies and it helps your members stay on top of their commitments. Reminders can be sent for any classes or events that your members have signed up for via text message or e-mail so that they do not forget about their involvement and your club is not filled with members that do not visit.
Reminders can be sent out for more than just events a member has signed up for. If you notice that a particular member has not been in your club for over a month, an automated message letting them know you miss them and the time they used to spend at your club can help kick start their attendance and help you avoid missed payments in the future. You can also let members know about events they might like to attend. Maybe they have not heard about a new spinning class you are offering, but have signed up for similar classes in the past. Let them know with a quick, easy to read text or e-mail to peak their interest.
Staying in touch with current members makes them feel valued as a member. They will share this positive energy with friends and community members – which can mean new members and new revenue for your club or gym.
If you are interested in other ways ABC Financial gym management software will look out for your club and the people that visit it, please visit our member retention page.
To learn more about how our automated member communication service can assist with your membership retention, request a free demo today.