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Overview
At ABC Financial, every billing process and system is designed to collect the most money from the most members. End result - more profit in your hands. ABC takes club billing and receivable management beyond drafting accounts and into customized member management, automated billing and reattempting, immediate follow up on past due accounts and retention and renewal programs.
By maintaining the highest standards in the industry, ABC Financial is acknowledged for our service to your members and to your staff. At ABC, billing and receivables management is more than drafting accounts - it's relationships with you and your members. With ABC, you are only ever one phone call away from live assistance for all of your customer needs - with someone who knows your business.
Decrease:
• Overhead billing costs
• Delinquencies and loses
• Member cancellations
Increase:
• Member service
• Member retention and renewals
• Past due account follow up
• Customer service, support and training
• Profit
Billing & Payment Processing Programs
The way you collect and manage your receivables is one of the most important financial decisions you make. Is billing your members each draft a nightmare? Are your delinquencies and loss rates too high? Do you know, down to the penny, what billing revenues you bring in and what it's costing you? Are member services overwhelming to manage?
With ABC, you focus on membership sales and we focus on collecting the most money from the most members. Reduce the costs of your current billing system and increase your revenues by decreasing your delinquencies and losses.
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Learn more about ABC's customized service options:
• Membership agreement and document scanning services
• Data entry of paper contracts or paperless agreement entry
• Daily account drafting
• EFT processing from checking and savings accounts
• Credit/Debit card processing (Visa, MasterCard, Amex and Discover)
• Payment coupon books/billing statements
• Paid in full, comp and corporate membership tracking
• Delinquent account reattempting and follow up
− Late letters
− Phone calls (from a live person)
− Automatic reattempting on all electronic payment methods
− Automatic updates of expired credit card information
• Member Services
− Follow customized club policies and procedures
− Club cancellations and freezes
− Members speak to a live person every time they call
− Recording of all calls for grading and client review
• Client Services: assistance with every aspect of your account
− Customized reporting
− Club policy updates and changes
• Online Club Management Center
− Daily account activity reporting
− Member contact and form imaging
− Update accounts remotely
• Online Member Management Center
− Online payments
− View club policies and procedures
− Basic account maintenance
• 24/7 live technical support
• Data storage and daily backups
• PCI Compliant data transactions
Contact ABC today for a comprehensive billing analysis. Our service begins even before you become a customer. Allow us to compare processes and costs, analyze the reasons for your delinquencies and losses and uncover the strengths and weaknesses of your current systems.
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