abc™ FINANCIAL

Your locker rooms are sanitized and your towels are stocked. Your newest employee’s attendance record is perfect. And your quarterly membership reports are being generated easily and automatically. Did you pause – even for a moment – when thinking about whether the statements above describe your health club?

If so, it may be time to update the tools and software you trust to help you manage your club’s reporting and day to day operations. To be sure, ask yourself these 4 key questions.

By: Bill Murray

Sr. Vice President of Software Development & Support



CRS 2.0 is here. Check out the changes by watching this video and get ready for improved and expanded reporting capabilities.

Click here to watch!

Wait List

By: Margaret Payne
Product Marketing Manager - Compliancy Services

The Payment Card Industry Data Security Standards (PCI DSS) are requirements to ensure that ALL companies processing, storing or transmitting credit card data information maintain a secure environment. The focus is to improve the security of sensitive customer information.

By Richard Ekstrom
Retention Management

Retention issues in our industry often receive front-page headlines but routinely get pushed to back page status when it comes to taking action.

Below is a typical, and very important, message that many clubs convey to their members:

Announcing… HydrO2®-infused Massage
The all NEW SolaJet® DRYWAVE® System
(air-infused Dry-hydrotherapy)

ABC Financial proudly announces a very Special Offer on one of the Healthiest New Innovations for Health and Fitness Providers.

By: Jim Thomas
Jim Thomas’ Fitness Management & Consulting

Lee Bates has been a member of the ABC Financial family since April 2010. He has served as a Care Center Supervisor, Operations Manager in Professional Services and currently as the Data Operations Manager. He is a war veteran and has experience in the telecommunications industry with an emphasis in marketing and product placement. Lee now spearheads the Data Analyst Group with an understanding that client satisfaction and employee appreciation are the fulcrum of departmental success!

What is it that causes health club membership retention rates to dip in the summer – higher dues, fewer programs offered – or just that general summer feeling?

It’s much easier – and much more inexpensive - to keep current members coming back to your health club than it is to recruit new ones. Everyone at ABC Financial, and each of us that contribute to this blog, are aware of this basic membership retention truth.