abc™ FINANCIAL

While advancements in technology are designed to ease our world, the truth of the matter is that these advancements can do just as much to overwhelm us. This is true whether we are discussing something as complex as software or as seemingly straightforward as an iPhone.

By: Bill Murray
Sr. Vice President of Software Development & Support

Trainers and Instructors want to manage their schedules and don’t have access to DataTrak? No Problem!

The Employee Portal is out and allows trainers, instructors and service providers to view and manage their own schedule while at home or away from the club. This latest upgrade to MYiCLUBonline allows your club employees to set their availability, add members to classes, create and edit appointments, and view their schedule and clients from anywhere they have internet access.



Every year around our birthdays, we all start looking for mail from family and friends, hoping there’s a little something special in that envelope. There is an easy way for your club to be that piece of mail your members look for around their birthdays. Customize one of the ABC Birthday Cards with a special message and a unique offer for the birthday guys and gals. Nothing tells your members you appreciate them more then to recognize them on that special day and reward them with special offers!

By: Tyler Rice
Chief Operating Officer at Aldous & Associates, PLLC

As a club owner, you can anticipate anywhere from 5% to 25% of your term and month-to-month contracts going past due. At the 90 day delinquency mark, the account is marked Returned For Collection (RFC) by ABC. These accounts still owe their money, but they are not cooperating. Here are some strategies to collect on these contracts your staff has worked hard to sell and maintain.


By: Tim Carter
Product Marketing Manager - Integrated Payment Services

How many times have you had a member that may have wanted to buy a drink or possibly more personal training sessions but had to put it off because they did not have any form of payment with them? ABC’s Card on File feature eliminates this problem.

By: Erin Dalzell
Vice President of Sales, InTouch

I was chatting with a friend about his business and I asked him why he used Facebook so much even though he didn’t like it. His answer hit me hard, “Because that’s where my customers are.”

By: Jim Thomas
Jim Thomas’ Fitness Management & Consulting

We seem to be getting more inquiries about expansion and getting into the health club business than at any time in the last couple years. Is it time to expand your health club?

Nathan Willis joined the ABC family as a Key Account Executive in November 2011. In this role, he partners with ABC’s largest clients to provide the support needed to ensure the client’s success. Nathan began his career in fitness in 2007 when he opened Powerhouse Gym Denver. His relationship with ABC also began in 2007 when he was evaluating club management software and chose ABC to support his business. His experience as both an ABC customer and ABC employee provides a unique perspective to his client relationships.

To help address this challenge, we’ve recently upgraded our health club software with some new key features designed to help your gym keep your classes as close to full as possible:

Wait List. With Wait List, you can ensure all of your classes are fully utilized at all times. Here are some of the ways the Wait List makes that possible:

“Usability: the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use." International Organization of Standardization ISO

We may not include the word usability in our everyday discussions but the concept of the word is a factor in nearly every product we use – or don’t use.  The success of any product in our world is absolutely dependent upon its usability.