Welcome to the ABC Client Support Community

  • September 20th, 2012
  • Author: heatherf

FOR IMMEDIATE RELEASE

LITTLE ROCK, AR., (September 20, 2012) – ABC Financial, the leading software and payment processing provider to the health and fitness industry, announces new software enhancements.

“ABC prides itself on being the industry leader in software technology to the health and fitness industry. Our clients deserve the best and the latest in software functionality and that is what ABC Financial provides. These enhancements further solidify that position,” said Steve Ayers, Chief Revenue Officer.

Software updates include:

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30 Aug
Accelerated Services Are Here
  • August 30th, 2012
  • Author: heatherf

We have all had new and existing members who want to participate in your personal training program, but need more flexibility when it comes to paying for sessions. Whether it is buying a package of sessions, a set amount of sessions per month and paying a monthly recurring charge or paying a down payment up front and spreading the remaining balance over a few months, the key for members is flexibility!

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Should You Invest in Sales Training For Your Gym Staff
  • August 30th, 2012
  • Author: heatherf

By: Jim Thomas
Jim Thomas’ Fitness Management & Consulting


Gym sales training is a must for any fitness facility wishing to secure a competitive advantage in their marketplace. This has always been important, but it’s even more important now than ever.

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Start Rewarding Your Members With What They Really Want
  • August 30th, 2012
  • Author: heatherf

By: Rachel O’Holla
fitRewards


“Studies show that people attach more value to a reward that they find personally meaningful versus one that is selected for them.” - Incentive Marketing Association

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This Is An Attempt To Collect A Debt
  • August 30th, 2012
  • Author: heatherf

By: Tyler Rice
COO at Aldous & Associates PLLC


As a result of the recent economic crisis that has affected us all, in 2010 the US congress created the Consumer Financial Protection Bureau (CFPB). The CFPB has a direct mandate to govern all consumer debt collection efforts. This applies to many in the Fitness Industry, because most likely, you have a third party collection effort attempting to collect on your RFC accounts.

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The A-B-Cs of Prospects - Membership and Membership Retention
  • August 30th, 2012
  • Author: heatherf

By: Customer Won

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How to Succeed in the Health Club Business
  • August 30th, 2012
  • Author: heatherf

By: Jim Thomas
Jim Thomas’ Fitness Management & Consulting


Will your gym business thrive, or will it join others that have faltered along the way? Here are some basic rules to make sure your gym business grows and prospers:

1. Find a Niche. For independent gyms, it is best to find a niche. A small gym with limited resources can efficiently serve niche markets. This entails sticking to what you do best, and becoming an expert at it. Realize that you can’t be all things to all people.

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30 Aug
Employee Spotlight - Kenneth Davis
  • August 30th, 2012
  • Author: heatherf

Kenneth Davis joined ABC Financial in August 2008 as an On-Site Implementation Manager of ABC Product Deployment and Support. In October of 2010, he joined the Technical Support Team. Since that time, he has worked his way up and become the Manager of Technical Support in October of 2011. Ken’s focus in tech support has been to improve call wait times and quality, while improving customer service.

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How Health Club Software Manages Membership Ebbs and Flows
  • August 13th, 2012
  • Author: kevinr

Managing the flow of membership is a challenge for every health club. Summertime, of course, can be particularly challenging, but your club will experience swings in membership throughout the year, sometimes even when you least expect it.

Fortunately, with the right health club software you can make quick, fact-based decisions that help take the pain out of membership retention. Here are some ways in which the right software helps you make those important business decisions:

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Transform Negative Member Habits Into Positive Member Retention
  • August 13th, 2012
  • Author: kevinr

Even if your members are committed to losing weight and feeling healthier, they may not realize that other lifestyle habits they engage in could negate the positives they are experiencing at your health club.

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