Willy Bruzatori joined ABC Financial in August 2008 as a Bi-lingual Member Services Representative. During his time at ABC, he has worked as a Call Center Quality Analyst, Tech Support Rep, and Tech Support Supervisor. Willy is currently leading the Tech Support team as the department manager. He believes in going above and beyond on… Continue reading Willy Bruzatori
How to Keep Your Health Club Staff Motivated
By: Jim Thomas Jim Thomas’ Fitness Management & Consulting In working with health club clients that are struggling and attempting to turn around their existing situation; one of the common things we see is managers and owners mistakenly thinking money, or the job itself, is the primary motivator for their staff. This rarely proves to… Continue reading How to Keep Your Health Club Staff Motivated
Why PCI Compliancy is Important
By: Margaret Payne Product Marketing Manager PCI Compliancy is required for any business, regardless of size or number of transactions, that accepts, transmits or stores any cardholder data. Said another way, if any customer of that organization ever pays the merchant directly using a credit card or debit card, then the PCI DSS requirements apply.… Continue reading Why PCI Compliancy is Important
Email Campaigns – Top 5 Things You Need To Know
By: Bryan Smith Product Marketing Manager Next to keeping your clubs filled around the clock, one of the most important things a club should pay attention to is your customer service interaction. Your means of communicating with members is VALUABLE and should be treated carefully. Email has become one of the most effective ways to… Continue reading Email Campaigns – Top 5 Things You Need To Know
ABC Financial Unveils New Software Features at IHRSA
FOR IMMEDIATE RELEASE LITTLE ROCK, Ark., (March 18, 2013) – ABC Financial Services, the leading provider of software and billing in the Health and Fitness Industry, announced the release of new enhancements to its DataTrak software. ABC will demonstrate these features, for the first time, at the International Health, Racquet & Sportsclub Association (IHRSA) trade… Continue reading ABC Financial Unveils New Software Features at IHRSA
Daily New Accounts Report
By: Internal Training Department Are you interested in seeing how many new accounts have been approved so far this month? There is a report named “Daily New Accounts” located in the Club Reporting System (CRS) under the Daily tab. This report provides a list of all ABC Managed accounts entered month-to-date. The “Daily New Accounts”… Continue reading Daily New Accounts Report
Assessing Surcharges on Credit Card Transactions
Why you should think twice before doing this! The topic of surcharges has really come to the forefront with the recent announcement that the federal district court preliminarily approved a class settlement that resolves the antitrust claims involving Visa and MasterCard interchange and the merchant acceptance rules in the U.S. and its territories. This… Continue reading Assessing Surcharges on Credit Card Transactions
LeeAnn Gourley
LeeAnn Gourley joined ABC’s accounting team as the Accounts Payable/Purchasing Agent on April 14th 2008; which also happened to be her birthday. In only two weeks of employment, LeeAnn attended the yearly company meeting, which she was the lucky winner of the Grand Prize; a company paid vacation package! She has over twelve years of… Continue reading LeeAnn Gourley
ABC Financial and Lone Star Distribution Establish a Partnership to Provide Support For New Customers
By: John Hoffmann Lone Star Distribution Lone Star Distribution is one of the industry’s premier sources for sports nutrition and fitness supplements nationwide and internationally. Celebrating their 15th anniversary, Lone Star has grown to serve thousands of gyms, health clubs, online stores and nutrition stores with 130 top brands including MET-Rx, BSN, VPX Sports /… Continue reading ABC Financial and Lone Star Distribution Establish a Partnership to Provide Support For New Customers