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Health Clubs 2015: The Things that will Plague Us… and Save Us

  By: Michael Scott Scudder I guess if you’re lucky enough to last in this business for more than a decade, some folks think you’re wise…and they ask you for “predictions.”  So here are some of mine for the New Year. I have access to over 7 years of my own quarterly and annual fitness-business… Continue reading Health Clubs 2015: The Things that will Plague Us… and Save Us

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Secrets to Successful Gym Membership Sales

  By: Jim Thomas In many clubs we go into they have everything they need to be successful.  By simply changing the attitude, the process and fundamentals, things can start to change their sales volume right away. Here are some things to consider: Telephone Inquiries and Log Sheet.  Be sure every inquiry is logged in. … Continue reading Secrets to Successful Gym Membership Sales

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Creating a Memorable Rewards Program

  By: FitRewards Rewards programs are popping up all over the place – from your local coffee shop, large-chain grocery stores, department stores, cell phone providers, and health and fitness clubs.  Since the 1980s, when Customer Loyalty programs begin to appear, customers have now been accustomed to seeing rewards in a myriad of ways, from… Continue reading Creating a Memorable Rewards Program

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Decision Disasters and How to Avoid Them Part 2

  Click here to read part 1. Every club owner and executive by and large think they make pretty good business decisions.  Yet when they are examined in the harsh light of a peer business review, their shortcomings are revealed.  We know because REX Roundtables regularly conducts these reviews for its members. So how do… Continue reading Decision Disasters and How to Avoid Them Part 2

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Important Notice of Changes to RFC and SCA process dates

  Effective January 2015, we are modifying our RFC (Return for Collection) process to occur once a month instead of twice a month.  The RFC selection process will run on the 16th of the month and the clients will have until the 26th of the month to reinstate any account.  On the 26th, the SCA… Continue reading Important Notice of Changes to RFC and SCA process dates