November

November 29, 2011
Jennifer Pelton

Jennifer Pelton

Jennifer has been an employee at health club software provider, ABC Financial for six years and originally joined the ABC Family as a Customer Care Rep in our call center. During her rapid rise through the ranks, she has worked as a Customer Care Floor Lead/Supervisor, a helpdesk […]
November 29, 2011
Staying on Top of Fitness Center Management - Keeping Equipment Working

Staying on Top of Fitness Center Management – Keeping Equipment Working

By: Shauna Reinhold Client Management There are two main complaints heard most by gym members. One is a lack of cleanliness, and the other is equipment that is out of order.In addition to managing members and employees, fitness center management involves keeping your equipment up to date and […]
November 29, 2011
Increase Club Membership Retention with the Power of Points

Increase Club Membership Retention with the Power of Points

By: Rachel O’Holla fitRewards “Studies show that people attach more value to a reward that they find personally meaningful versus one that is selected for them.” – Incentive Marketing Association Points empower customers and employees to choose the rewards they really want versus ones that are selected for […]
November 29, 2011
Fitness Club Software Provider ABC Financial Says: A Well Trained Staff = Happy Members!

Fitness Club Software Provider ABC Financial Says: A Well Trained Staff = Happy Members!

By: Shauna Reinhold Client Management “I have a charge on my bill and I have no idea who you guys are.” This phrase is the one heard most often by our customer care reps here at fitness club software provider, ABC Financial. Every day they get calls from […]